Emergency call-outs · On call 24/7
Emergency Electrician in Gladstone
No power on a Sunday morning. Half the house dead at 9pm. A safety switch that will not reset. Kelly picks up, tells you what to check, and comes out if it needs a sparky. Reviews on Google describe him arriving within the hour on weekends and sorting Ergon faults over the phone at no charge.
- 4.9 · 57 Google reviews
- Licensed contractor
- Open 24 hours
- Local, New Auckland
- 4.9/5Google rating
- 57Google reviews
- 24/7Emergency line
- 12Towns covered
- 2018Trading since
When to call
- Power out to part or all of the house and the switchboard will not reset.
- A burning smell, buzzing or heat coming from a power point or the board.
- Storm damage, water in the ceiling near wiring, or a fault after a burst pipe.
What is included
- Phone triage first. If it is an Ergon fault or a simple reset, Kelly tells you so you do not pay for a visit you do not need.
- Fault finding at the switchboard and circuits to isolate what tripped.
- Making the installation safe, then a proper repair or a quote for the bigger fix.
- Liaison with Ergon Energy when the fault is on their side of the meter.
Small job: from $300. After-hours call-outs are quoted upfront by phone before Kelly leaves.
Power out? Check this first.
Answer a couple of questions. It tells you whether it is safe to try a reset, whether it is likely an Ergon fault, or whether you should ring Kelly now.
1Can you smell burning, hear buzzing or see scorching anywhere?
2Are the neighbours' lights and street lights off too?
3Look at the switchboard. Has a safety switch or breaker flipped down?
4Unplug everything on that circuit, then push the switch back up once. Did it stay up?
Do not touch the switchboard. Call now.
A burning smell or scorching means heat where there should not be any. Keep people away, and if you can safely reach the main switch, turn it off. If there is smoke or flame, call 000 first.
Call Kelly 0421 644 207Likely a network outage.
If the whole street is dark it is usually an Ergon Energy fault, not your wiring. Check Ergon's outage map or call their faults line. If Ergon says your street is fine, ring Kelly: it may be your service fuse, which he can find and log with Ergon for you.
Call Kelly 0421 644 207Could be the main fuse or the supply.
Nothing tripped but you have no power, so the problem is likely before the board: the service fuse or the supply. That needs a licensed electrician. Reviews describe Kelly arriving within the hour on weekends for exactly this.
Call Kelly 0421 644 207Sorted, for now.
Plug appliances back in one at a time. If the switch trips when a particular one goes in, that appliance is faulty. If it trips again later with nothing new plugged in, the circuit has a fault. Book Kelly to find it.
Book fault findingLeave it off and call.
A safety switch that trips with nothing plugged in is telling you current is leaking somewhere on that circuit. Do not keep resetting it. Kelly traces it and fixes the cause, not just the switch.
Call Kelly 0421 644 207How it works
Request a quote
Call 0421 644 207 or send the form with your suburb and the job. Kelly rings back, asks the right questions and gives you a price or a time to look.
Kelly confirms a time
You get a day and a window that suits you. If he is running late on the job before yours, you get a text. Reviews on Google mention that more than once.
Job done and invoiced
Work is done, tested and cleaned up. You get the certificate of test where one applies and an invoice from Xero, paid by bank transfer or card.
Emergency call-outs jobs around Gladstone
Real job photos from Kelly's Facebook page. No stock images.
Switchboard with new breakers and safety switches. Switchboard upgrades Multi-tenancy meter enclosure and switchboards. Commercial electrical
Reviews that mention emergency call-outs work
- a year ago
“Our safety switch decided to fail on a Sunday morning. Did a google search and found Electrikell. Made a phone call and spoke to Kelly. He agreed to come out and arrived within an hour. Had the problem fixed within 2 hours of making call to him. Highly recommend. Thank you for your great service.”
Tanya Marxsen · Google review
- a year ago
“Kelly from Electrikell is overall fantastic. I had to contact him after hours and he was more than willing to come out with little wait time. My house fuse failed and he was able to help sort out Ergon for us and later that evening checked in to make sure everything was ok. Thanks for all your hard work.”
Tim Tam · Google review
- a year ago
“Amazing customer service. Complete power outage on a Sunday. Arrived within 15 minutes of my call. Identified the cause and arranged Ergon to replace the fuse as it was an Ergon fault. He clearly explained everything so I understood and reassured if I had any issues to call again and he would come back. Ergon arrived within 15 minutes of him leaving and the power is back on. I highly recommend Electrikell QLD.”
Tarnah Gillis · Google review
- a year ago
“Needed a electrician, we had no electricity in part of our house and it was after 5pm on a week night. I found Electrikell on google (kelly) He was here withing the hour. He was amazing. Got us out of a jam he's rates are not over the top. He listened to our problem and found a solution. I can't rate Kelly enough. If anybody needs a electrician do call Kelly you will not regret. 100/100. Thanks Kelly.”
Marlena Brecht · Google review
What emergency call-outs costs
Pick the job. You get the price band Kelly usually works in, what is included, and a quote form that is already filled in. Every job is still quoted before work starts.
Small job
from $300
Emergency Electrician
- Phone triage first. If it is an Ergon fault or a simple reset, Kelly tells you so you do not pay for a visit you do not need.
- Fault finding at the switchboard and circuits to isolate what tripped.
- Making the installation safe, then a proper repair or a quote for the bigger fix.
After-hours call-outs are quoted upfront by phone before Kelly leaves.
Get an exact quoteIndicative only. Every job is quoted before work starts.
Do you really answer after hours?
Yes. The business line is open 24 hours according to the Google listing, and customers describe Sunday morning, Saturday afternoon and 9pm call-outs in their reviews. If Kelly is on a job he calls back as soon as he is clear.
What should I check before I call?
Look at the switchboard. If a safety switch or breaker has tripped, unplug everything on that circuit and try resetting it once. If it trips again, leave it off and call. If the whole street is dark it is likely an Ergon outage. Check their outage map first.
How much is an emergency call-out?
Kelly quotes the call-out fee over the phone before he leaves, so there are no surprises. Small jobs and call-outs start from around $300.
Which areas do you cover for emergencies?
Gladstone and the suburbs, Tannum Sands, Boyne Island, Calliope, Benaraby, Yarwun, Mount Larcom and surrounds. For Agnes Water and the Boyne Valley, call and Kelly will tell you honestly how long he will be.
Can you deal with Ergon for me?
Yes. If the fault is on the network side, such as a blown service fuse, Kelly identifies it, logs it with Ergon and makes sure the house is safe until they arrive. Several reviews describe exactly that.
Often booked together
- Fault Finding and Repairs Tripping safety switches, dead circuits, flickering lights and burning smells traced and fixed by a Gladstone electrician who explains exactly what he found.
- Safety Switches (RCDs) Safety switches installed, tested and replaced by a licensed Gladstone electrician.
- Switchboard Upgrades Old ceramic fuses, no safety switches or a board that keeps tripping? Electrikell Qld upgrades switchboards across Gladstone and surrounds with safety switches on every circuit.
Read before you book
Emergency call-outs across the region
Quote for emergency call-outs
Tell Kelly the suburb and what is going on. He rings back with a price or a time to look.
Kelly replies within 2 business hours. Emergencies: call 0421 644 207
Step 1 of 3
Need emergency call-outs in Gladstone?
Tell Kelly the suburb and the job. He rings back, gives you a price and a time, and turns up when he says.
Kelly replies within 2 business hours · Open 24 hours, 7 days